FasterPay is committed to safeguarding the information of the individuals who interact with its service, and ensuring that your information is used fairly and with your full understanding of how we’ll use it. This policy describes our practices in detail, but in general, here is what you need to know:
More information about our collection, use and disclosure of your information can be found in the sections below.
We will gather personal information about you under the following circumstances:
Children under the age of 18 are not allowed to use our service, and we do not knowingly collect or use any information from children or other individuals legally prohibited from using our website. To the extent you believe we have collected any information from children, please notify us immediately so we can take appropriate measures, including by promptly deleting it to the extent we are permitted to do so by law.
We only use your data for the following reasons:
Your data may be disclosed to third-parties in any or all of the following circumstances. Because your privacy is important to us, we have taken measures to ensure that all of the entities we share your information with have implemented strong data privacy and data protection practices of a level comparable to that which we employ.
We are required to retain many types of your personal information by law, often for a period of several years. We may additionally retain your information for a longer period than is required by law to the extent it is in our legitimate business interests to do so (for instance, we may retain it to prevent fraud on our service) and is not otherwise prohibited by law.
We use servers located in the United States and the European Union to store personal information gathered by the FasterPay service. Additionally, to the extent we transfer your information to a third-party, including our affiliates, as described in this policy, these third-parties may be located outside our usual business location and your country of residence. In all such cases, data transfers will be carried out only after we ensure the third-party provides comparable levels of data protection and that they will use your information only for the purposes set out in this policy.
End User Questions and Access
Please feel free to contact us if you have any questions about our privacy practices via email@example.com.
Users located in the EU: To exercise your right of data access, correction, or deletion, please send the privacy request form to firstname.lastname@example.org, though in all cases we may not be able to comply where we are prohibited from doing so by other legal obligations. Note that photo identification may be required in order to grant an individual access to their requested personal information. For further questions and concerns, you may reach our Data Protection Officer at email@example.com. If you are not satisfied with the way we resolve your inquiries, you have the right to lodge a complaint with the Supervisory Authority for data protection located in your country of residence.
Protection of your Personal Information
We follow strict procedures to ensure that your personal and financial information remain secure. To prevent unauthorised access or disclosure of your information, we have put in place stringent and up to date procedures to protect your information online.
We use secure socket layer (SSL) to encrypt all of your personal and financial information during transactional processes. We also perform annual audits to ensure our handling of your credit card information aligns with industry guidelines. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.
Payments Safety and Security
FasterPay’s goal is to provide you with a safe and convenient online checkout experience. We always protect the security of your information by using Secure Sockets Layer (SSL) technology for each transmission that encrypts the information you input. All purchases made via a credit card or alternative direct payment must use an SSL-enabled browser. Using SSL-enabled browsers better protect the confidentiality of your personal and credit card information while it is being transmitted over the internet. When you enter sensitive information (such as e-wallet account details, mobile number, credit card number or your password) and place an order online, we encrypt that information using Secure Socket Layer (SSL) technology that is the approved industry standard.
Users can check the security of their internet connection by looking at the address bar of your browser window as you place your order online. If you see an unbroken key or a closed lock, then the SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "HTTP" to "HTTPS".
For credit card transactions, we will securely transmit the entire credit card number to be processed by the credit card company. We will only reveal the last 4 digits of your credit card number when printing an order confirmation. For security purposes we do not keep or store your credit card information as it is only used to complete the secure transaction. Your credit card number and other sensitive information will not be stored after the transaction is complete to help protect your credit card information. To further protect against unauthorized access to your account and to your computer, be sure to sign off when finished.
Fasterpay Ltd does not send unsolicited e-mails to private addresses or to anyone who has asked to remove from all Fasterpay Ltd email lists. Any newsletters that we send are only sent to those who have subscribed to them. To stop receiving e-mails or newsletters from FasterPay, click on the unsubscribe link in the e-mail or newsletter.
Fasterpay Ltd User Info
Fasterpay Ltd does not and will not, at any time, request your full credit card information, your account ID and password or national identification numbers in a non-secure or unsolicited email or through telephone communication. Please never disclose your passwords for any reason.
167 City Road, London, Greater London,
United Kingdom, EC1V 1AW
You may reach us via e-mail at firstname.lastname@example.org